Terms and Conditions

Payments

All agreed upon totals are due day of service upon completion of job, unless different terms have been agreed upon in writing.

Payment options are cash, check, or credit/debit card. We do accept Zelle — up to $1,000.

Late Fees

If an invoice is not paid within 5 days of due date, unless different terms have been agreed upon between Goldie's Plumbing, LLC and the client in writing, a 10% late fee will be applied to the remaining invoice balance.

Additionally, for every 5 days thereafter, 10% will be added to the updated balance. After 30 days from the date of invoicing, if payment has not been received (or other arrangements have not been made), we reserve the right to place a lien on the property where service was performed for the total amount of invoice plus late fees.

Legal Fees

Any collection costs, lawyer, or legal fees will be the responsibility of the invoiced person(s) or business(es) to pay in addition to the invoiced amount plus late fees.

Cancellation Fees

In the event the customer cancels an approved and scheduled job less than 24 hours prior to the agreed upon service time, an $89 cancellation fee will be assessed. This fee does not apply if the appointment is only being rescheduled.

Said fee shall be due immediately and may be charged to the payment method on file or invoiced to the customer. This fee is intended to compensate for administrative, scheduling, and opportunity costs incurred by Goldie's Plumbing, LLC as a result of the late cancellation.

In the event that parts or materials were purchased by Goldie's Plumbing, LLC specifically for the agreed-upon job, a restocking fee up to $150.00 could be assessed.

Warranty

All work performed is warrantied for 1 year parts and labor by Goldie's Plumbing. We do not warranty cleared drains or parts that we did not furnish, though we do stand by our work and will do our best to accommodate.

In addition, we will not warranty any work that has not been paid for in full.

Complaints

All property owners have the right to file a written complaint with the Registrar of Contractors for an alleged violation of section 32-1154, subsection A. All complaints must be made within the applicable time period as set forth in section 32-1162, subsection A.

The Registrar of Contractors can be reached by calling (602) 542-1525 or by going to roc.az.gov.

We kindly ask that if any complaints do arise, you contact Goldie's Plumbing so that we can help correct the issue. Your signature states that you understand all of the above statements and agree to them.

Goldie's Plumbing, LLC